This is a solution
for tour operators for both
inward and outward bound tours
integrate a total manually
run operations to the e-Business
arena.
The scope of the solution
is wide with provision to
integrate third party components
and applications. Re-engineering
legacy software applications
is also taken care of.
This solution developed after
extensive market and competion
analysis will cover:
Front office :
The front office sub module links the different information’s that are to be updated on a regular basis wherein the information’s like reservations, expected arrivals, expected departures, cancellations, no show, hotel/customer confirmations, other valuable services, rooming list, voucher maintenance are included.
- Reservation
- Expected Arrival
- Expected Departure
- Cancellation
- No Show
- Hotel/Customer Confirmation
- Other Services
- Rooming List
- Voucher Maintenance
Rate :
This sub module furnishes you with the different rates of hotels/apartments. There are different rates for the customers who are categorized as agent, corporate, cost rates and walk-in rates. You can also search the availability of the hotel rooms/apartments by entering the following details in the form: hotel/apartment name, hotel/apartment category, room type, rate basis, city, check in date, check out date, room category, room view, country and budget. We can take print out of the rate and update the rates through this page.
Packages :
This sub module gives you the details of the hotel/apartment packages that are available at that moment. You can search the availability of hotels/apartments by entering the following details in the form: hotel/apartment name, hotel/apartment category, room type, rate basis, city, check in date, check out date, room category, room view, country and budget. We can take print out of the rate and update the rates through this page.
Availability/Allotment :
This sub module gives you the details of the availability/allotment made in the different hotels/apartments.
You can search for the availability/allotment made by entering the following details in the form: hotel/apartment name, hotel/apartment category, room type, rate basis, city, check in date, check out date, room category, room view, country and budget.
Here we can see the allotment status of allotted rooms.
Visa :
- Visa Processing
- Visa Issue
- Visa Reject
- Visa Cancellation
- Entry Update
- Exit Update
- Add New Visa Type
- View/Edit Visa Type
Make Quotation :
- Rent a Car: Date from, date to, vehicle type, rate per day, chauffeur charge per day, other services, other service charge and remarks.
- Hotel/Apartment: hotel/apartment name by searching the data, room type, check in date, check out date, rate basis, rate per day and remarks.
- Tours: tour type by searching from database, tour date, full seat type, fullseat charge, half seat type, half seat charge, family seat, family seat charge and remarks.
- Total amount: total charges.
View/Edit Quotation :
You can view all the quotations from the period you have selected. It contains the fields: code, name, quotation number, quotation date, quotation prepared by and amount quoted. You can also edit the quotations as and when needed.
Hotel Agreement :
Make Agreement :
Hotel name and signed date
Existed room details :
room type, allotment, date from, date to, release period and extra bed.
Room Details :
room type, allotment, date from, date to, release period and extra bed.
Meals details :
break fast adult/child, lunch adult/child and dinner adult/child.
View/Edit Agreement :
You can view/edit all the agreements made from the period you choose and the fields that are displayed are: agreement number, hotel name, signed date and agreement prepared by.
Apartment Agreement:
Make Agreement :
Apartment name and signed date
Existed apartment details:
room type, allotment; date from, date to and release period.
Room Details :
room type, allotment, date from, date to and release period.
House keeping services every week: room cleaning, changing of linen and changing of bath and other towels.
View/Edit Agreement :
You can view/edit all the agreements made from the period you choose and the fields that are displayed are: agreement number, apartment name, signed date and agreement prepared by.
Tours :
Reservation :
You can reserve a tour operation for a customer by this link which leads to the selection of agent/corporate/supplier/guest and to a page where the details of the tour viz., name of the tour, tour operator, city, valid from, valid to, charge of full seat, charge of half seat and charge of family seat.
Active Bookings :
If this page is loaded you can view the active tour bookings and if needed you can cancel the tour booking, issue tour voucher and also view the voucher, which clearly depicts the account payable/receivable balances of that particular guest. The form has the following details: guest code, guest name, tour operator name, tour name, name of the front end employee who booked it, amount, cancel check box, reason for cancellation, link to issue tour voucher and link to view the guest’s ledger.
Search Tours:
This sub-module lists the entire tour package’s that are available so that the guest can choose accordingly. The details that are furnished are: tour name, tour operator’s name, validity from, validity to and charges of full seat, half seat& family seat. You can book the tour opted by the guest by simply clicking on that particular column.
Voucher Maintenance :
This helps to maintain a control over the entire vouchers that you have issued and also helps to cancel/reprint a voucher.
Spa Treatment :
Reservation :
You can reserve a spa treatment package for the client/guest/agent/supplier by entering the country, city and date, which in turns links to a page where all the details of the spa reservation form are furnished. The customer details that which are furnished are: name, address, city, telephone number, fax number, e-mail address, package name, validity period, city, treatment time, selling price, cost price, package description, treatment date, guest name, number of units, charge per seat, cost rate per seat and remarks. You can then submit the request after the confirmation from the guest.
Active Bookings :
If this page is loaded you can view the active spa treatment bookings and if needed you can cancel the tour booking, issue service voucher and also view the voucher, which clearly depicts the account payable/receivable balances of that particular guest. The form has the following details: guest code, guest name, tour operator name, Treatment name, name of the front end employee who booked it, amount, cancel check box, reason for cancellation, link to issue tour voucher and link to view the guest’s ledger.
Search Tours :
You can search for a spa treatment package for the client/guest/agent/supplier by entering the country, city and date, which in turns links to a page where all the details of the spa reservation form are furnished.
Voucher Maintenance :
This helps to maintain a control over the entire vouchers that you have issued and also helps to cancel/reprint a voucher.
Entertainment :
Reservation :
You can reserve an entertainment package for the client/guest/agent/supplier by entering the country, city and date, which in turns links to a page where all the details of the entertainment reservation form are furnished. You can then submit the request after the confirmation from the guest.
Active Bookings :
If this page is loaded you can view the active entertainment bookings and if needed you can cancel the tour booking, issue service voucher and also view the voucher, which clearly depicts the account payable/receivable balances of that particular guest. The form has the following details: guest code, guest name, supplier name, service name, name of the front end employee who booked it, amount, cancel check box, reason for cancellation, link to issue tour voucher and link to view the guest’s ledger.
Search Packages :
You can search for an entertainment package for the client/guest/agent/supplier by entering the country, city and date, which in turns links to a page where all the details of the spa reservation form are furnished.
Voucher Maintenance :
This helps to maintain a control over the entire vouchers that you have issued and also helps to cancel/reprint a voucher.
Air Ticket :
Reservation :
You can book air tickets by just filling the air ticket form. This loads a page from which you can submit an application for air ticket reservartion. The necessary details that are to be filled are: customer name, country, city, phone number, mobile number, fax number, postal address, mail id, passenger name, date of travel, supplier name, carrier name, route, cost rate, selling rate and remarks.
View :
You can view the air tickets entry within a specific date interval. The fields that are displayed are: code, passenger name, date, carrier name, selling rate, cost rate and person booked.
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